Case Study

Paid Media Manager Ran Ads Against Competitor Shoppers Within 24 Hours

A paid media manager at a home security company used real-time behavioral intent data to identify consumers actively shopping competitor brands — and had a retargeting campaign live before those shoppers had time to convert elsewhere.


The Situation

A paid media manager at a regional home security company was watching ad costs climb while competitor brands dominated the consideration window. By the time her campaigns reached shoppers, those buyers had already made a decision. Traditional audience targeting had no way to identify people mid-funnel on a competitor’s site.

24 hrs
From audience build to live campaign
4.2x
ROAS vs. standard cold audiences

How It Was Done — Step by Step

1

Identified Competitor Intent Signals

She built a behavioral intent audience targeting people who had visited the websites of three direct competitors — home security companies — within the last 48 hours. Not general home security browsers, specifically people on competitor product and pricing pages.

2

Appended Contact Data

Smart Marketer appended physical mailing addresses, email addresses, and device IDs to the audience — giving her multiple activation channels from a single intent signal.

3

Launched Paid Social Within 24 Hours

She uploaded the audience as a Meta Ads custom audience the same afternoon. The campaign went live within 24 hours of the initial audience pull, hitting competitor shoppers while they were still actively in the buying window.

4

Ran a Direct Comparison Creative

The ad creative was deliberately designed to intercept the comparison mindset — leading with a side-by-side value prop against the top competitor. No generic brand awareness. Straight conversion.

5

Scaled Based on Purchase Signal

Over the following two weeks she refreshed the audience with a new 48-hour intent pull, replacing churned shoppers with fresh ones. The campaign ran on a rolling intent basis rather than a static list.

The Result

The campaign outperformed every standard cold audience she had running by a wide margin. Reaching people who were already in the buying process — on a competitor’s site — completely changed the economics of her paid acquisition.

“I’d been trying to crack competitor conquest for two years. The moment I could actually reach people who were on their site that week, everything changed.”

Paid Media Manager — Home Security Company

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