The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
I can accept failure, everyone fails at something. But I can’t accept not trying.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
The NBA is never just a business. It’s always business. It’s always personal. All good businesses are personal. The best businesses are very personal.
Motivation is the art of getting people to do what you want them to do because they want to do it.
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
If you see a bandwagon, it’s too late.
We generate fears while we sit. We over come them by action. Fear is natures way of warning us to get busy.
Successful people are the ones who are breaking the rules.