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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
I can accept failure, everyone fails at something. But I can’t accept not trying.
We generate fears while we sit. We over come them by action. Fear is natures way of warning us to get busy.
Dr. Henry Link
Two things define you. Your patience when you have nothing and your attitude when you have everything.
Sometimes when you innovate, you make mistakes. It is best to admit them quickly and get on with improving your other innovations.
I am driven by two main philosophies, know more today about the world than I knew yesterday. And lessen the suffering of others. You’d be surprised how far that gets you.
Neil deGrasse Tyson
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.
Winning is not a sometime thing; it’s an all time thing. You don’t win once in a while, you don’t do things right once in a while, you do them right all the time. Winning is habit. Unfortunately, so is losing.
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.